New additions: COVID-19 Family Violence Data Portal

Third quarter data from 1800RESPECT and the Victorian Civil and Administrative Tribunal (VCAT) added to the COVID-19 Family Violence Data Portal today.

Key findings:


  • The total number of applications concerning a lease change under family violence sections of the Residential Tenancies Act (1997) increased 40.9% in financial year 2019/20 compared with 2018/19. 778 applications were received by the Victorian Civil and Administration Tribunal (VCAT) between 1 July 2019 and 30 June 2020, an increase from 552 during the same period the prior year. As at 23 February 2021, 556 applications had been received from the beginning of the 2020/21 financial year. 
  • Applications for a new, reduced or terminated tenancy agreement because of an intervention order or family/personal protection order  (Sections 233A(2),234(2A) RCAA and 233A) increased 30.1% from 153 in 2018-19 to 199 in 2019-20.
  • Applications for a reduction in a fixed term tenancy (Sections 234 and 543) increased 45.1% from 399 in 2018-19 to 579 in 2019-20.


  • In the second quarter of 2020, the rate of calls to 1800RESPECT from Victorian contacts was 51% higher than the rest of Australia. In the third quarter of 2020 this trend reduced somewhat, where the rate of call attempts from Victorian contacts was 20.6% higher than calls from the rest of Australia.
  • 95.7% of all attempted calls made to 1800RESPECT (all of Australia figures) between 5 July 2020 and 3 October 2020 were answered. This was consistent with figures from the prior quarter, which recorded that 95.6% of calls were successfully answered.
  • 18,424 first contact chat attempts (via 1800RESPECT website) were made  between 5 July and 3 October 2020, representing a 34.5% increase in the number of attempts made between 5 April and 4 July 2020. 


Data can be viewed on the COVID-19 Family Violence Data Portal (External link)